Section 1: Ownership

We are a subscription service and any products supplied remain the property of Buggi (wholly owned by Brudenell City Ltd). All subscriptions have a contractual term of 6 months. After this period, the agreement will transfer to a rolling monthly subscription and can be terminated with 30 calendar days written notice.

Prices for our products on the website are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).



Section 2: Subscription Payments

The first month’s subscription payment will be payable upon completing your order and subsequent payments will be collected on the same day on each consecutive month via direct debit.

Should the direct debit payment fail, a second attempt will be made two calendar days later. If it fails again, a third attempt will be made after a further two calendar days, whereupon a late payment fee of £20 will be payable in addition to the monthly subscription fee and will be collected by direct debit.



Section 3: Cooling Off Period

You have a 14 calendar day period from the delivery date of the Buggi for cancelling your subscription without penalty. Notice to terminate within the cooling off period must be made in writing to You will be charged pro-rata for the time you’ve had the product, but no further charges will be incurred.



Section 4: Termination

If you end your subscription by formally cancelling the subscription service via Buggi’s Customer Support Staff, or if there is a failure of payment authorisation for the amount due within thirty calendar days, you must immediately return the Buggi product at your cost. Cancellation will only be effective on our receipt of the Buggi product.

In the event of early termination and return of the Buggi product, willful or not, you will be liable to pay the remaining balance of the 6-month contract value.
If within thirty calendar days the outstanding debts are not repaid, and/or the product is not received, enforcement proceedings will follow. This may involve (1) legal action towards the customer, (2) formal collection processes, (3) customer receiving an invoice billing for the full retail price of the goods plus administration fees (to be paid within thirty calendar days of notice).



Section 5: Change of Product

Should you wish to change your Buggi product, you’re entitled to cancel the contract at any time and with no cancellation fees whereupon a new 6-month contract for the chosen product will commence. Where this is done, the monthly cost of the original contract will be pro-rated to the point at which the new contract begins.



Section 6: Manufacturer Defect

In the event that the Buggi product is defective under a manufacturer’s warranty, the product will be replaced within five working days with a like-for-like replacement.



Section 7: Repairs and Maintenance

We will be responsible for providing any reasonable repairs during the subscription period. Buggi will not be responsible for issues caused by abnormal use. In the event of such damage, you will be liable for the repairs or replacement as required.



Section 8: Customer Responsibilities

Please remember: your child’s safety is your responsibility whilst using your Buggi. You have a duty of care towards the Buggi product and will be responsible for its maintenance and upkeep from the point of receiving the product to its return. In the event that the product is returned in a condition that is beyond reasonable wear and tear expectation, the customer will be charged for the cost of replacement parts at retail value plus administration fees.
Completely avoid smoking or vaping around the Buggi products. Smoking is known to increase the risk of SIDS (cot death) for babies; these risks have been linked to babies being in close contact with clothing or objects contaminated with smoke particles. You are responsible for reading the correspondence sent by Buggi and the product instructions, and for contacting us with any concerns. You are also responsible for updating Buggi of any changes to your contact information and payment details.



Section 9 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of any changes to these Terms of Service
constitutes acceptance of those changes.


Section 10 – Contact Information

Questions about the Terms of Service should be sent to us at